One Truck One Trip Guarantee

If our truck isn’t big enough for one local trip, the extra travel time is free of charge · We always try to match the right size truck with size of your removal · Sometimes the truck isn’t big enough to fit all of your furniture in it and we don’t think you should be made to pay for this · So if this is the case, you will not need to pay for the extra time it takes to travel back to the uplift address & the time it takes to travel from the uplift address back to the delivery address · The time it takes to load & unload the truck on the second trip will be charged as normal, as this will add up to the same time as if all your furniture fit into the one truck. · This is valid for local removals, and if your distance of travel is unreasonable to honour this guarantee, you will be informed prior to your booking confirmation (example: pick-up Coolangatta to delivery Mount Tamborine is 1hour 15minutes travel time one way). If this is the case then we will provide our largest truck available to avoid the likelihood of a second trip.